Frequently asked questions

It's a voice assistant that makes phone calls for your business. You tell it what your business does and what each call should achieve, and it talks to your customers, answers their questions and records the result.

No. You fill in a short form about your business, hear a test call on your own phone, upload your contacts and start calling. Most people finish in about three minutes.

Yes. Before any customer gets a call, Callio calls your own number so you can hear exactly how it sounds and change the instructions.

Yes. Upload a CSV, XLS or XLSX file. Callio checks the numbers and shows you invalid, duplicate or missing ones before calling.

Yes. Each campaign has its own caller, so you can run one for property leads and another for appointment reminders.

Yes. Give it your days, hours and slot length, and it confirms a time with the customer. Booked appointments show up in your campaign results.

Yes. Pause or resume any campaign from the dashboard at any time. Calls already in progress finish normally.

You pay only for connected talk time. Unanswered, busy and failed calls are free. See the pricing page for plan details.

Every call has a status, duration, intent (interested, appointment, call back, not interested) and a short summary.

English and Hindi today, including Hinglish. More Indian languages are being added.

Only connected talk time. Unanswered, busy and failed calls are not charged. Calls are billed per second after connect.

Starter minutes are valid for 30 days from purchase. Top-Up and Growth minutes are valid for 12 months. Unused minutes roll over.

Up to 10,000 connected minutes and 5 concurrent calls per month per account. Above that, we'll talk to you about a custom plan before anything changes.

Calls go out between 9 AM and 9 PM IST, only to numbers you have a lawful reason to contact. Numbers on the national DND registry are skipped for promotional campaigns, per TRAI rules.

Starter, Top-Up and Growth prices already include 18% GST. Business is ₹19,999 + 18% GST (₹23,598.82 total). A GST invoice is issued for every payment.